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Independent Expert Verification

The Includability Verification Process involves a comprehensive evaluation conducted by independent partner experts across key workplace areas, including D&I, sustainability, wellbeing, mental health, talent management, and leadership.

Businesses complete a detailed assessment and six expert-led verification calls, receiving a customised report with actionable insights and a structured HR roadmap to drive lasting change.

Diversity & Inclusion
Mental Health
Wellbeing
Talent Management
Leadership & Governance
Sustainability
Diversity & Inclusion
Mental Health
Wellbeing
Talent Management
Leadership & Governance
Sustainability

Introducing the Verification Process

For Includability Committed Employers, the verification process is a comprehensive assessment of a business’s commitment to D&I, Sustainability, Wellbeing, Mental Health, Talent Management, and Leadership & Governance.

The process provides businesses with expert insights, actionable recommendations, and official recognition as an Includability Committed Employer.

How Does Our Verification Process Work?

Beginning with a 65-question Company Commitment Survey (CCS), establishing a benchmark of current practices. This is followed by six independent 30-minute verification calls with expert partners, assessing key areas such as policies, workplace inclusion, talent attraction, and mental health support.

Diversity & Inclusion Verification – Powered by ODiSEE

ODiSEE brings over two decades of HR and D&I expertise, led by Director Sara Matthews, whose experience spans major brands like Chelsea Football Club, Ladbrokes Coral, and Travis Perkins. ODiSEE’s approach to Diversity & Inclusion is rooted in compassion, encouragement, and partnership, ensuring that every organisation’s journey is celebrated.

Through a gentle 30-minute Discovery Session, ODiSEE helps you share your D&I story and offers insights and best practices to guide your growth. Organisations showing genuine commitment receive the Diversity & Inclusion Star, a symbol of continuous progress and dedication to inclusivity.

Join ODiSEE on a journey towards a more inclusive workplace.

Sustainability Verification – Powered by The B Corp Expert

The B Corp Expert, led by Laura Slack, empowers organisations to unlock their purpose and turn sustainability into tangible business value. With expertise in B Corp Certification, carbon reduction, and the UN Sustainable Development Goals (SDGs), Laura guides businesses on a purpose-driven journey towards positive impact and long-term success.

The Sustainability Star recognises organisations for excellence in sustainability and social responsibility. This prestigious accolade is awarded to B Corp, Planet Mark, and CSR-A certified organisations, as well as those showing genuine commitment to impactful sustainability strategies.

From net-zero initiatives to community engagement and stakeholder consultations, Laura helps businesses lead with integrity and gain a competitive edge by embedding sustainability at the core of their operations.

Achieve the Sustainability Star and transform purpose into impact.

Talent Management Verification – Powered by Talent Mapper

Talent Mapper is redefining HR consultancy by helping organisations build a more inclusive, high-performing workforce. Through innovative recruitment, retention, and learning & development strategies, Talent Mapper removes personal bias to create agile, productive, and diverse teams.

The Talent Management Star recognises businesses that prioritise inclusivity in their talent strategies, ensuring they attract, develop, and retain the best people. The verification process includes up to a 45-minute consultation with the Talent Mapper team, reviewing recruitment and retention practices while providing expert guidance on building a more inclusive workplace culture.

Achieve the Talent Management Star and create a workforce where everyone thrives.

Mental Health Verification – Powered by Mental Health Charter

The Mental Health Charter (MHC) provides businesses with the tools, support, and structure needed to create a mentally healthy workplace. MHC’s mission is to ensure that all businesses, regardless of size, have access to mental health awareness, training, and workplace support.

The Mental Health Star is awarded to organisations that demonstrate a commitment to improving mental health in the workplace. The process includes a short phone survey with the MHC team to assess current mental health procedures and practices, with free expert advice offered.

All verified organisations receive complimentary Bronze Membership with the Mental Health Charter, recognising them as a Committed to Action Employer—the first step towards a more supportive and mentally healthy workplace.

Start your journey to better workplace mental health today.

Outliers Wellbeing

Wellbeing Verification – Powered by Outliers Wellbeing

Outliers Wellbeing helps businesses navigate the often confusing world of workplace wellbeing, ensuring they have the right strategies in place to support employee health, happiness, and productivity.

The Wellbeing Star recognises organisations that demonstrate a strong commitment to employee wellbeing. The process begins with a friendly, informal call to discuss current wellbeing initiatives and future plans to gain a deeper understanding of existing provisions.

The Wellbeing Star is awarded if a wellbeing strategy or provision is demonstrated. If further support is needed, Outliers Wellbeing will guide you on the next steps.

Achieve the Wellbeing Star and take your workplace wellbeing strategy to the next level.

The HR Agency Logo

Leadership & Governance Verification – Powered by The HR Agency

The HR Agency helps businesses transform purpose into meaningful action by ensuring strong leadership and effective governance frameworks are in place. As a purpose-driven HR consultancy, they understand that great leadership isn’t just about strategy—it’s about inspiring people, driving ethical decision-making, and making a positive impact on employees, communities, and the environment.

The Leadership & Governance Star recognises organisations that demonstrate ethical, competent, and responsible leadership. The verification process includes a 45-minute consultation assessing four key pillars:

Organisational Structure
Roles & Responsibilities
People & Culture
Infrastructure

Following the consultation, businesses receive tailored recommendations to strengthen their leadership and governance, ensuring their vision is embedded in everyday operations.

Achieve the Leadership & Governance Star and turn your purpose into action.

Committed Employer Certification – Full Verification Process

1.

Register & Book Your Discovery Call

After signing up, you’ll schedule a discovery call with our team to review your application and discuss the verification process.

This 45-minute to 1-hour call gives us an opportunity to understand your goals and answer any questions.

2.

Access Your Client Area

You’ll receive an access link to our exclusive client area, which includes:

  • A step-by-step checklist for the verification process.
  • FAQs, video guides, and expert resources to help you prepare.
  • You’ll gain access to employer support groups, Links & Drinks, and ongoing community events.
  • The 65-question Company Commitment Survey (CCS), which assesses your workplace culture, policies, and impact.
3.

Complete the Company Commitment Survey (CCS)

This detailed survey provides a comprehensive assessment of your organisation’s approach to Diversity & Inclusion, Sustainability & Carbon Reduction, Mental Health & Wellbeing, Talent Management & Leadership.

Need deeper insights? You can arrange up to five additional specialist calls for tailored support.

Time Required: Up to 1 hour

You will become an Includability Pending Organisation

4.

Independent Expert Verification

Our 6-stage verification process begins with our independent Verification Partners, who will contact you to schedule six 30-minute verification calls covering key areas of your business.

Time Required: Varies based on your availability

5.

Receive Your Verification Report & Certification

Once the verification is complete, you will receive:

  • A detailed verification report with a tailored HR roadmap and actionable recommendations.
  • Official Includability Committed Employer status.
  • The Includability Committed Employer logo, which can be displayed on your website and careers page.
6.

Welcome to the Includability Community

Once the verification is complete, you will receive:

  • We’ll celebrate your certification with a social media announcement and press release.
  • You will receive your exclusive committed employer ICE cube and be eligible for the Includability Awards

Everything You Need to Build a More Inclusive, Sustainable, and Thriving Workplace.

Includability Committed Employer Member provides the verification, road map, expert support, and recognition your organisation needs to demonstrate real commitment to inclusion, sustainability, and workplace wellbeing.

Gain access to comprehensive assessments, tailored recommendations, and exclusive member benefits to help you lead with purpose and inspire real change.

Company Commitment Survey (CCS)

65 Question Survey to Check Your Progress

Benchmark your progress with a 65 -question assessment.

Tailored Verification Process

Comprehensive Verification Process & Report

Evaluate your commitments to D&I, sustainability, wellbeing, mental health, talent management, and leadership. You’ll receive a detailed verification report with a tailored HR roadmap, providing actionable recommendations to strengthen your workplace culture and employer brand.

Learn, connect, and grow

Monthly Live Events

Join expert-led webinars, Links & Drinks networking sessions, and employer support groups to connect, learn, and grow.

Expert insights at your fingertips

On-Demand Video Content

Get 100+ hours of expert insights, tips, and guidance on inclusion, sustainability, and workplace wellbeing.

Includability I

Awareness Day Calendar

Stay informed and plan meaningful workplace initiatives with exclusive access to our full awareness calendar.

Includability I

Newsletters, Blogs & Articles

Keep up with industry trends, expert insights, and practical advice to enhance your workplace culture.

ICE Points Rewards Programme

Earn Points and Support the UNSDGs

Earn points for engagement and track your positive impact via our Rewards Programme

Includability Awards

Recognising Excellence in Purpose Led Workplaces

All ICE members get automatic entry to our November awards, recognising excellence in inclusion, sustainability, wellbeing, and ethical business practices.

Exclusive discounts and resources

Access to the Includability Marketplace

Unlock discounted training, exclusive services, and expert resources to support your business.

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Industry Experts Driving Meaningful Change

Our Verification Partners are leading experts in D&I, sustainability, wellbeing, mental health, talent management, and leadership. Each partner brings specialist knowledge and real-world experience, ensuring our verification process is rigorous, insightful, and tailored to your business needs.

Dive deeper into how our independent experts assess, support, and guide organisations on their journey to becoming an Includability Committed Employer.

The Diversity & Inclusion Star – Verified by ODiSEE

ODiSEE, established in 2021 under the guidance of Director Sara Matthews, is a beacon of innovation in training and consultancy. Sara brings over two decades of rich HR experience from notable names like Chelsea Football Club, Ladbrokes Coral, and Travis Perkins. ODiSEE, with its focus on equality, diversity, and wellbeing, mirrors Sara's passion, evident in her roles ranging from Includability Ambassador to Non-Executive Director at Netball Scotland.

ODiSEE's Diversity & Inclusion Star isn’t just an award; it's a testament to an organisations commitment to a continuous journey towards inclusivity. Recognising that every company is at a different stage in its D&I path, ODiSEE's process is crafted with compassion, encouragement, and partnership at its heart.

Discovery Session: This gentle 30-minute conversation aims to understand your current D&I initiatives. Instead of an assessment, think of it as sharing your D&I story and aspirations with ODiSEE's experts.

Collaborative Reflection: ODiSEE will then provide insights, drawn from a wealth of best practices across various sectors. However, the benchmarks are not rigid criteria but guiding lights to show what's possible.

Guidance & Support: It's not about where you currently stand but where you aim to be. Should your organisation benefit from additional insights or resources, ODiSEE offers a bespoke support journey tailored to your unique needs.

Celebrating Commitment:
The Diversity & Inclusion Star is awarded to organisations that display genuine dedication to the cause, whether they're just starting or are well into their D&I journey. It's less about perfection and more about genuine commitment and progress.

With ODiSEE by your side, it's all about celebrating the journey towards a more inclusive future, cherishing every milestone along the way.

The Sustainability Star – Verified by The B Corp Expert

Organisations striving for excellence in sustainability and social responsibility can now achieve The Star recognition, highlighting their commitment to creating a positive impact. This accolade is guaranteed for organisations already certified by B Corp, Planet Mark, or CSR-A.

However, it is also extended to those demonstrating strong intentions to develop meaningful sustainability strategies. Examples include prioritising net-zero initiatives, organising staff volunteering days, supporting local communities and charities, or embedding the UN Sustainable Development Goals (SDGs) across their operations.

Laura Slack - The B Corp Expert empowers organisations to unlock their greater purpose, transforming sustainability and social responsibility into tangible business value.

Laura enables businesses to explore a reimagined space where impact and purpose serve as competitive advantages. With a focus on aligning organisational goals with sustainability, carbon reduction, and the SDGs, she guides businesses through a purpose-driven journey.

Key aspects of Laura’s work include:
- Mapping organisational purpose to create measurable impact through the SDGs.
- Facilitating enhanced stakeholder consultations to ensure meaningful engagement.
- Reframing sustainability as a core element of long-term success.

With Laura’s expertise, organisations are equipped to lead with integrity, ensuring their sustainability strategies deliver real, measurable change while enhancing their competitive edge.

The Mental Health Star – Verified by Mental Health Charter

Mental Health Charter (MHC)'s purpose is to provide a flexible and consistent charter to enable all businesses in the UK to access mental health support, provide awareness and training and put in place a structure and systems to support people in the workplace.

The team will conduct a short survey over the phone to discuss Mental Health current procedures/practices with free advice offered.

You will then be given a complimentary Bronze Membership (with accompanying logo) to the Mental Health Charter as a Committed To Action Employer - the first step to creating a mentally healthy workplace.

The Talent Management Star – Verified by Talent Mapper

Talent Mapper is a new kind of HR Consultancy that helps organisations be successful by making them more inclusive.

They provide a unique approach to recruitment & retention, learning & development and deployment that uses diversity and inclusion tactics, and a suite of innovative technologies, to create an agile, high-performing workforce.

Talent Mapper support organisations by improving talent management and making them more inclusive - by removing personal bias, they help companies improve productivity, reduce costs and create a positive culture where everyone is happier at work.

This process will involve a 45-minute consultation with the Talent Mapper Team to review current recruitment and retention processes and provide any guidance necessary to support you.

Outliers Wellbeing

The Wellbeing Star – Verified by Outliers Wellbeing

Outliers Wellbeing will have an initial call to chat about what you're doing in the confusing world of wellbeing, how you're doing it and what your plans are. Just an informal chat between two lovely people.

They will then send a link to an Insights Questionnaire that they will ask you to fill out, not to analyse and judge every facet of your business, but just to gain a further understanding of your wellbeing provision.

A follow-up call will then be booked to run through the insights at which point the Wellbeing Star will be awarded if enough evidence has been gathered on your strategy and provision, or will chat-through next steps if further support is needed.

The HR Agency Logo

The Leadership & Governance Star – Verified by The HR Agency

The HR Agency is a HR consultancy, founded in November 2020 to provide clients a full range of HR solutions. Whether that be fully outsourced HR provision for smaller employers, or project-based work for organisations of large and small, they believe in influencing their clients to be do better, not just for their employees, but also their local communities and our environment.

As a purpose-driven organisation themselves, The HR Agency understands that identifying a desire to do business better is only the start to making a positive difference. What turns these good intentions into meaningful and impactful actions, is good governance and great leadership.

Good governance is the pursuit of purpose. It is a journey requiring constant vigilance and adaptation to external and internal changes. As such it requires ethical, competent and responsible leadership to inspire and engage everyone in bringing it to life. It’s essential for any business with purposeful aspirations to ensure great leadership and good governance is in place.

The HR Agency will conduct a 45-minute call to explore your current approach to leadership and governance. Looking at four pillars – organisational structure; roles & responsibilities; people & culture; and infrastructure – the team will follow-up the call with recommendations on how to further improve your leadership and governance framework ensuring your purpose is translated into action.

Diversity in Recruitment

The Diversity In Recruitment Star – Verified by Diversity in Recruitment

Recruitment agencies only

During an initial discovery call, their aim is to fully understand your motivations and commitment to making your recruitment services fully accessible and inclusive.

They will also explore the work that you have planned or have completed so far on your Diversity & Inclusion journey, and the immediate and long-term goals and objectives for your D&I activity.

This insight will also help the team understand the support and guidance that you may need, so that they can support your recruitment business as it works to remove the barriers underrepresented and minoritised candidates face when looking for work.

What happens once we have completed the verification process?

Once you’ve completed the verification process, you’ll receive your Includability Committed Employer badge—or sector-specific recognition such as Recruitment, Property, Sports, or Education ICE.

This can be proudly displayed on your website and social media. We’re here to support you every step of the way as you continue your journey.

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