From good intentions to clear strategy. Here is how
Includability is an expert-led system that helps organisations move from good intentions to clear strategy.
Through six independent expert partner calls, a structured data capture process and ongoing community support, we give HR and People teams the clarity, evidence and direction they need to build workplaces that genuinely perform - and prove it.
A structured process. A consistent outcome
Every organisation that joins as a Committed Employer moves through the same process. The steps are the same. The outcome is always the same: clarity, evidence and a direction the board and senior leaders can act on.
What changes is what we find — and how we help you move forward from there.
Company Support Survey
Understand where you are
You join as a Committed Employer and complete the Company Support Survey - 45+ questions across all six pillars.
It is designed to be straightforward and takes most teams less than an half and hour.
It gives us a structured baseline of where you are and what you are doing before your expert partner calls begin.
This is not a test. There are no right answers. The survey is the starting point for a structured conversation, not a scoring exercise.
Expert Partner Calls
A genuine expert view across every pillar
Six expert partner calls - one per pillar, each around 30 to 45 minutes.
Every call is led by one of our independent experts who works specifically in that field.
These are not audits. They are open, expert-led conversations. The people doing the work get to speak with someone who genuinely understands their world, without an agenda, without internal bias, and without a sales pitch.
For many HR Directors and EDI Leads, it is the first time someone with real expertise in their area has sat down and listened.
Cultural Roadmap
A direction the board can act on
The analysis from your expert partner calls becomes a board-ready cultural roadmap: context and overview of where you are, analysis of current initiatives across all six pillars, identified challenges and prioritised recommendations.
Not a long list of everything you should do. A clear set of priorities with the evidence base to back them up.
This is a direction your leadership team can actually act on. Not a document that sits in a drawer.
Ongoing support
The strategy does not stop when the roadmap lands. As a Committed Employer you stay connected to the Includability platform, community and expert network.
Monthly Community Support Groups, direct access to partner experts, tools, training, the Includability Marketplace and more - all designed to keep you moving between your annual review cycles.
Six pillars. Six independent experts.
One clear direction
These are not arbitrary categories. They represent the full landscape of what makes a workplace genuinely perform. Each pillar has its own dedicated expert, someone who works specifically in that field every day.
For the people in those roles, speaking to a genuine peer who understands their world is often the most valuable part of the whole process.
Justice, Diversity, Equity and Inclusion
Representation, belonging, inclusive hiring, equity and ERG strategy.
Your expert partner call on DEI will cover where your organisation sits on representation and belonging, what your inclusive hiring practices actually look like in practice, and where the gaps are between your stated values and your employees' lived experience.
Sustainability and Impact
Environmental responsibility, B Corp alignment, ESG evidence and community impact.
For many organisations, sustainability sits in a separate team with limited connection to people strategy. Your expert will explore how sustainability and impact are embedded across the business, what your ESG evidence base looks like, and how your approach maps to B Corp and JEDI requirements if relevant.
Leadership and Governance
Board accountability, culture from the top, governance structures and leadership behaviours.
Culture is set from the top. Your leadership and governance call will examine how accountability for people, culture and ethics sits at board level, whether governance structures reflect the values the organisation promotes, and where the gaps between leadership intent and organisational reality are.
Wellbeing
Physical, financial and social wellbeing — beyond awareness days and EAPs.
Wellbeing is broader than most organisations realise. Your expert partner call will examine the full picture — physical, financial and social — and help you understand whether your current provision is reactive or genuinely preventative.
Mental Health
Prevention-focused strategy, psychological safety, manager capability and burnout risk.
Your mental health expert will look beyond awareness days and EAP provision to examine your organisation's approach to prevention, how equipped your managers are to have the right conversations, and where the systemic risks to psychological safety actually sit.
Talent Management
Recruitment, retention, development, succession and employer brand.
Talent management is where culture becomes visible to the outside world. Your expert will examine your approach to inclusive recruitment, how development and progression work in practice, where retention risk sits, and whether your employer brand genuinely reflects who you are as an organisation.
Diversity & Inclusion
Sustainability & Impact
Talent Management
Mental Health
Wellbeing
Leadership & Governance
How does our expert-led review work?
Beginning with the Company Support Survey establishing a benchmark of current practices. This is followed by six independent 30-45 minute calls with expert partners, assessing key areas such as policies, workplace inclusion, talent attraction, and mental health support.
Diversity & Inclusion Call - Includability
Includability brings over two decades of HR and D&I expertise, led by Director Sara Matthews, whose experience spans major brands like Chelsea Football Club, Ladbrokes Coral, and Travis Perkins. Includability's approach to Diversity & Inclusion is rooted in compassion, encouragement, and partnership, ensuring that every organisation’s journey is celebrated.
Through a gentle 30-45 minute Discovery Session, Includability helps you share your D&I story and offers insights and best practices to guide your growth. Organisations showing genuine commitment receive the Diversity & Inclusion Star, a symbol of continuous progress and dedication to inclusivity.
Join Includability on a journey towards a more inclusive workplace.
Sustainability & Impact Call – The B Corp Expert
The B Corp Expert, led by Laura Slack, empowers organisations to unlock their purpose and turn sustainability into tangible business value. With expertise in B Corp Certification, carbon reduction, and the UN Sustainable Development Goals (SDGs), Laura guides businesses on a purpose-driven journey towards positive impact and long-term success.
The Sustainability Star recognises organisations for excellence in sustainability and social responsibility. This prestigious accolade is awarded to B Corp, Planet Mark, and CSR-A certified organisations, as well as those showing genuine commitment to impactful sustainability strategies.
From net-zero initiatives to community engagement and stakeholder consultations, Laura helps businesses lead with integrity and gain a competitive edge by embedding sustainability at the core of their operations.
Achieve the Sustainability Star and transform purpose into impact.
Talent Management Call – Talent Mapper
Talent Mapper is redefining HR consultancy by helping organisations build a more inclusive, high-performing workforce. Through innovative recruitment, retention, and learning & development strategies, Talent Mapper removes personal bias to create agile, productive, and diverse teams.
The Talent Management Star recognises businesses that prioritise inclusivity in their talent strategies, ensuring they attract, develop, and retain the best people. The verification process includes up to a 45-minute consultation with the Talent Mapper team, reviewing recruitment and retention practices while providing expert guidance on building a more inclusive workplace culture.
Achieve the Talent Management Star and create a workforce where everyone thrives.
Mental Health Call – Simpila Wellbeing
Simpila Wellbeing supports organisations in creating mentally healthy, resilient, and high-performing workplaces through practical, preventative wellbeing solutions.
Their approach focuses on giving businesses the tools, insight, and confidence to support employee mental health in a meaningful and sustainable way.
The Mental Health Star is awarded to organisations that demonstrate a clear commitment to improving mental health and wellbeing in the workplace. The process includes a structured consultation call to review your current mental health policies, support systems, and cultural approach, with expert guidance provided throughout.
Where appropriate, Simpila will recommend practical next steps and tailored support, helping you strengthen your wellbeing framework and embed positive change.
Achieve the Mental Health Star and build a workplace where people feel supported, valued, and able to thrive.
Wellbeing Call – Outliers Wellbeing
Outliers Wellbeing helps businesses navigate the often confusing world of workplace wellbeing, ensuring they have the right strategies in place to support employee health, happiness, and productivity.
The Wellbeing Star recognises organisations that demonstrate a strong commitment to employee wellbeing. The process begins with a friendly, informal call to discuss current wellbeing initiatives and future plans to gain a deeper understanding of existing provisions.
The Wellbeing Star is awarded if a wellbeing strategy or provision is demonstrated. If further support is needed, Outliers Wellbeing will guide you on the next steps.
Achieve the Wellbeing Star and take your workplace wellbeing strategy to the next level.
Leadership & Governance Call – The HR Agency
The HR Agency helps businesses transform purpose into meaningful action by ensuring strong leadership and effective governance frameworks are in place. As a purpose-driven HR consultancy, they understand that great leadership isn’t just about strategy—it’s about inspiring people, driving ethical decision-making, and making a positive impact on employees, communities, and the environment.
The Leadership & Governance Star recognises organisations that demonstrate ethical, competent, and responsible leadership. The verification process includes a 45-minute consultation assessing four key pillars:
Organisational Structure
Roles & Responsibilities
People & Culture
Infrastructure
Following the consultation, businesses receive tailored recommendations to strengthen their leadership and governance, ensuring their vision is embedded in everyday operations.
Achieve the Leadership & Governance Star and turn your purpose into action.
Not consultancy. Not certification. Something that actually works.
Most organisations trying to make progress on culture, inclusion and sustainability find themselves choosing between two imperfect options: expensive consultancy that takes months and costs a lot, or a certification process that is surface-level, static and hard to act on.
Includability sits deliberately between the two.
We are not here to give you a badge.
We are here to give you a direction
The goal of every expert partner call and every cultural roadmap is the same: to help your organisation understand where it genuinely is, what matters most next, and how to move forward, in a way the board can see, support and act on.
B Corp is the commitment. Includability proves it.
A third of our Committed Employers are certified B Corps. As standards evolve — particularly around JEDI2, governance and evidence — the gap between the commitment and the proof is growing. Includability maps directly to what B Corp assessors now expect, and keeps you connected, evidenced and ready for what comes next. Take the B Corp JEDI Readiness Survey
JEDI2-aligned workforce data and self-ID surveys
Access to confidential, voluntary Self-ID surveys aligned to UK protected characteristics. Representation insight by seniority, department and function. Participation and disclosure rate analysis. Board-ready reporting with clear next steps.
Independent expert review across governance, inclusion and sustainability
Six expert partner calls - one per pillar - with practitioners who work in that field every day. No internal bias, no vested interest. Just honest, knowledgeable conversation that helps you see clearly where you are.
Board-ready evidence mapping for recertification
A structured cultural roadmap that maps your performance across JEDI2-relevant pillars, with identified gaps, prioritised recommendations and clear next steps your leadership can present with confidence at recertification.
Ongoing strategy support between certification cycles
B Corp certification is not a moment. It is a continuous commitment. Includability keeps you connected, accountable and moving forward between certification cycles, so that recertification is a confirmation of ongoing progress, not a scramble to gather evidence.
Structured workforce data and practical JEDI2 support, available as standalone add-ons or as a Committed Employer
Includability Insight - workforce data that actually means something
Most organisations have a data problem they do not talk about. Not a lack of data, a lack of the right data, structured in a way that tells a clear story. Includability Insight fixes that.It is a chargeable add-on available to any organisation, whether or not you are a Committed Employer. Three options depending on your size and what you need.
Data Collection — survey design and deployment with anonymised export. For organisations up to 20 people.
Collection and Insight — structured analysis with headline summary reporting. For organisations up to 100 people.
Full Strategic Reporting — deep-dive data cut, leadership-level analysis and JEDI2-aligned recommendations. For organisations up to 5,000 people.
The JEDI Toolkit - coming 2026
The Includability JEDI Toolkit is being built to give purpose-led organisations practical, structured support for every JEDI2 requirement - from data collection and action planning to policy review, inclusive hiring and leadership accountability. Templates, guidance and training in one place, mapped directly to what B Corp assessors expect.
Available through the Includability Academy.
Sign up for our newsletters
We have an employer and Job seeker newsletter giving you all the latest information in one easy and digestible email. Sign up today for news and job advice straight to your inbox.
